Contact

Talk to us about onboarding, partnerships and technical support

We provide pre-sales evaluation, integration support and production assistance for TRON-based services. Contact us through the channels below.

24/7 urgent response Multi-language support Enterprise SLA
Contact illustration
After you submit a request, we will arrange a dedicated follow-up.

Official Channels

Choose the best channel for your case so the request stays traceable and easy to follow up.

Business

Email:

For partnerships, channel cooperation and business discussions.

Technical Support

Email:

For API errors, integration questions, launch issues and performance tuning.

Service Desk

Telegram: TRXDO Bot

For order questions and issue feedback, just message the bot directly.

Service Flow

Service process
  1. Requirement review: confirm your business flow, expected traffic and launch target.
  2. Solution design: define API paths, signing rules and basic risk-control suggestions.
  3. Integration testing: validate the end-to-end process with test accounts and sample parameters.
  4. Go-live support: monitor, follow alerts and continue optimizing production calls.